Plans in Saudi riyals
What each plan includes is below. Recording, audit log and roles come in every plan — not just the top one.
Free
SAR 0 / month
- 1 named user included
- Up to 5 devices
- Attended sessions only — no unattended access
- One technician at a time
Standard
SAR 69 / month
or SAR 690 / year
SAR 79.35 including 15% VAT
- 1 named user included
- Up to 25 devices
- Unattended access
- One technician at a time
Professional
SAR 119 / month
or SAR 1190 / year
SAR 136.85 including 15% VAT
- 3 named users included
- Up to 50 devices
- Unattended access
- One technician at a time
Enterprise
SAR 199 / month
or SAR 1990 / year
SAR 228.85 including 15% VAT
- 10 named users included
- Up to 1000 devices
- Unattended access
- Up to 2 technicians at a time
Pay securely by card in Saudi riyals, with a VAT invoice. Cancel anytime from your dashboard.
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In every plan
- Attended sessions with view, control, chat, voice and video
- File transfer with resume, clipboard sync and multi-monitor
- Session recording under your policy, kept 1 to 90 days
- Append-only audit log and consent register
- Custom roles, departments, IP allow-list, authenticator-app MFA and Secure Connect
- Self-service portal, knowledge base, web forms and website widget
- Cobrowse
- Reports and satisfaction surveys
- Webhooks and API keys
- Arabic and English throughout
Included and add-ons
Included
Comes with Remote support at no extra cost.
- Email inbox: basic
- Who works email tickets: technicians
- Mailboxes: 1
- Inbound emails per month: 100 on Free; 500 on Standard, Professional and Enterprise
Add-ons
Add these on top, on any plan, when you need them.
- 5 GB more recording storage: SAR 12 / month
- 25 more devices: SAR 39 / month
- Extra concurrent technician — Standard: SAR 39 per seat / month
- Extra concurrent technician — Professional: SAR 59 per seat / month
- Extra concurrent technician — Enterprise: SAR 89 per seat / month
- 25 GB more recording storage: SAR 39 / month
- Telvory Desk: from SAR 69 per agent / month
- Meetings & Webinars: from SAR 55 per host / month
Notes on included hours, packs and overage
- Packs add devices, technicians or storage to the plan you are on, for as long as you keep them.
- Prices exclude VAT.
Plans side by side
These are the limits the product enforces. Everything listed under “In every plan” is in every plan here.
| Plan | Free | Standard | Professional | Enterprise |
|---|---|---|---|---|
| Price | SAR 0 / month | SAR 69 / month | SAR 119 / month | SAR 199 / month |
| Paid yearly | — | SAR 690 / year | SAR 1190 / year | SAR 1990 / year |
| Including 15% VAT | SAR 0 | SAR 79.35 | SAR 136.85 | SAR 228.85 |
| Named users included | 1 | 1 | 3 | 10 |
| Devices | 5 | 25 | 50 | 1000 |
| Unattended access | No | Yes | Yes | Yes |
| Technicians at a time | 1 | 1 | 1 | 2 |
| Add-ons — bought separately, on any plan | ||||
| Meetings | Add-on | Add-on | Add-on | Add-on |
| Webinars | Add-on | Add-on | Add-on | Add-on |
| Telvory Desk | Add-on | Add-on | Add-on | Add-on |
Add-ons
Add them to any plan, including Free. They are billed with your plan, per person who hosts or organizes; guests and attendees are free.
- Add-on
Telvory Meetings
Meetings with your team and your clients, in the console you support them from.
SAR 55 per host / month
SAR 63.25 including 15% VAT
- Up to 100 people in a meeting, joining from a web browser
- Audio and video, screen sharing, chat, and instant audio or video calls
- A personal room, recurring meetings and a lobby
- Cloud recording, 10 GB per host
- 30 group participant-hours a month per host, pooled across your workspace
Free trial for 14 days, no card needed
- Add-on
Telvory Webinars
Present to a registered audience, then share the replay.
From SAR 79 per organizer / month
SAR 90.85 including 15% VAT
- A registration page with your own questions and optional approval
- Up to 10 panelists, with Q&A and polls for attendees
- On-demand replay for the people who registered
- Cloud recording, 20 GB per organizer
Attendee tiers
- Up to 100 attendeesSAR 79
- Up to 250 attendeesSAR 149
- Up to 500 attendeesSAR 249
Free trial for 14 days with up to 100 attendees, no card needed
- Add-on
Telvory Desk
A full help desk on top of your service queue, with remote support one click from every ticket.
From SAR 69 per agent / month
- Email to ticket, SLA policies and automation
- Branded help center with a knowledge base
- Reports and a satisfaction survey
Try Telvory Desk Professional free for 14 days with 3 agents — no card needed.
Voice and video calls inside support sessions are not an add-on: they stay in every plan.
More capacity
Added to a plan and billed with it.
| Add-on | Price |
|---|---|
| 5 GB more recording storage | SAR 12 / month |
| 25 more devices | SAR 39 / month |
| 25 GB more recording storage | SAR 39 / month |
Other add-ons
| Add-on | Price |
|---|---|
| Extra concurrent technician — Standard | SAR 39 per seat / month |
| Extra concurrent technician — Professional | SAR 59 per seat / month |
| Extra concurrent technician — Enterprise | SAR 89 per seat / month |
One suite, three products
Start with the product you need and add the others when you are ready. One account, one bill, one admin console.
Remote support
Reach and fix a customer's computer from the browser, attended or unattended, with every session recorded.
Free to start
Comes with:See prices- Telvory Desk essentials
Telvory Desk
A help desk for email and web tickets, with SLAs, a help center and Arabic first.
From SAR 69 per agent / month
Comes with:See prices- Remote support essentials
Meetings & Webinars
Meetings with your team and clients, and webinars for a registered audience, in the same console.
From SAR 55 per host / month
Comes with:See prices- Remote support essentials
Enterprise, by contract
Volume pricing for large fleets, invoicing on your terms, a named contact and onboarding help. Ask us about data residency and uptime.
Talk to salesPrices exclude VAT. Today 15% Saudi VAT is added to every invoice, wherever your organization is, and every invoice carries the ZATCA QR code. If you are outside Saudi Arabia and VAT should not apply to you, talk to us before you subscribe.